Built for HVAC, plumbing, electrical, roofing & restoration teams. If you miss calls during busy hours or after-hours, your competitors get the job.
You're on a job. Your tech is on another. A pipe burst across town and the homeowner called you. You didn't answer. They called the next number on Google. That job is gone.
It happens every week. Probably more than you think. And unlike a lost quote or a cold lead, a missed emergency call walks straight to your competition in real time — before you even know it happened.
That calculation only captures the immediate job. It does not account for the repeat business and referrals that follow when you handle someone well. Every missed call is not just one lost job — it is the beginning of a customer relationship that never started.
Voicemail doesn't fix this. Emergency callers don't leave messages — they call the next company.
Most emergency callers move on fast — often within minutes. The First-Response Capture System picks up before that window closes. It handles the call the way a trained dispatcher would: asking the right questions, gathering the job details you need, and sending you an alert promptly. You get the information. You decide what to do next.
When you're unavailable, the system picks up before the caller hangs up and moves on. They get a response — not a voicemail prompt.
Name, address, issue type, urgency level — gathered consistently on every call. The information you actually need to dispatch or call back.
You receive a text or email with the caller's full details shortly after the call is handled. Call back quickly — before they've moved on to the next option.
For non-emergency calls, the system books directly into your calendar. No callback needed. No phone tag.
When a call is missed, the system asks a few quick questions and texts you a clean summary within seconds:
No app. No logins. Just the details you need to call back fast and book the job.
This system is designed for businesses where a missed call during peak hours or after hours has a direct dollar value attached to it.
This system makes financial sense when your average job value is $300 or more and you receive at least 15 inbound calls per week. Below that volume, the math may not justify the investment — and if that's the case, we will tell you that on the call before any next step is discussed. We do not take on businesses where the numbers don't work.
Your business does not rely on inbound phone calls. You already have a fully staffed dispatch team handling all calls during and after business hours. You are primarily appointment-based with no emergency component. There is no gap in your current call handling.
We handle the entire configuration: your service area, job types, hours, escalation rules, and notification preferences. You do not install anything. You do not change your phone number. On Day 1 of setup, we send you a brief intake form — takes about 10 minutes to complete. By Day 5, the system is tested, approved by you, and live. Most owners have minimal involvement after the initial intake.
When a call goes unanswered, the system picks up while the caller is still there. It gathers the caller's information and job details through a professional exchange. The caller is not put on hold. They are not sent to voicemail. They get a response.
You receive a notification with the caller's name, issue, location, and contact info. You call back when it makes sense. No missed opportunities. No cold leads. No guessing who called.
This is not a feature list. It is the complete infrastructure you are putting in place.
| Component | What It Does | |
|---|---|---|
| 24/7 Missed-Call Response Coverage | Every missed call is picked up — evenings, weekends, peak hours. No gaps. | Included |
| Structured Job Intake | Caller name, address, issue type, urgency level — collected consistently on every call. | Included |
| Owner Notification | You receive a text or email promptly after a call is handled — with all job details attached. | Included |
| Appointment Booking | Non-emergency callers book directly into your calendar. No callback required. | Included |
| Call Activity Log | Review every call handled, what was collected, and what follow-up is pending. | Included |
| Full Setup & Configuration | We handle everything. No technical work required from your side. | Included |
| Ongoing Adjustments | Update your hours, service area, or intake questions any time — no rebuild required. | Included |
If after the 15-minute call you decide this isn't right for your business, nothing changes — no obligation, no follow-up pressure. If you move forward and the system is not capturing calls or delivering the information you need within the first 30 days, we will work with you to fix it or refund your first month. We operate on month-to-month agreements because a system that works should not require a long-term contract to keep a client. You stay because it is paying for itself — not because you are locked in.
On a free 15-minute call, we'll take your actual numbers — average job value, call volume, peak hours — and give you a specific estimate of what you're currently leaving on the table. You'll leave knowing the number whether you move forward with us or not.
No pressure. Just your numbers — and a live walkthrough of how the system works.
Book a 15-Minute Call Audit15 minutes. You'll have a specific number by the end of the call.
Not ready to talk? Use the fields below to estimate what missed calls are costing your business each month. Adjust the numbers to match your situation.
If your average job is $1,200 and you miss just 4 calls per month…
That's nearly $5,000 in lost revenue.
Most teams miss more calls than they think — especially after hours.
We'll use your real numbers to estimate what missed calls are costing you — then walk through the system live and confirm whether it makes financial sense for your call volume.
Not sure? We can estimate it together.
After booking, you'll receive a calendar invite and a confirmation email with call details.
15 minutes. No sales presentation. Just your numbers.
Will customers know they're not talking to a person?
The system is transparent — it does not pretend to be a human dispatcher. It handles the call professionally and collects the information quickly. In practice, callers in an emergency care more about getting a response than who is responding. Being picked up beats going to voicemail every time.
I already have voicemail. Why isn't that enough?
Voicemail requires the caller to leave a message. Most people in an emergency don't — they hang up and call the next option. The First-Response Capture System keeps the caller engaged, gathers their details, and notifies you promptly. You can call back quickly, before they've already booked someone else.
I only miss calls occasionally. Is this worth it?
That depends on the value of those calls. Use the calculator above to run your own numbers. If it doesn't make financial sense for your volume, we'll tell you that directly on the call — before any next step is discussed.
How long does setup take?
Most businesses are live within 3 to 5 business days. You complete a short intake form at the start. We handle the rest. You do not need to change your phone number, install any hardware, or set aside time for a technical process. You review and approve before it goes live.
Does this replace my office staff or dispatcher?
No. This handles missed calls — the ones that currently get no response at all. If you have staff available, they answer first. The First-Response Capture System only activates when a call goes unanswered. It is a backup that runs when your team cannot get to it.
What does it cost?
Pricing is based on your call volume and setup requirements. We do not quote before understanding your situation. We will cover it on the 15-minute call — after we have looked at your numbers together.
What if I want to cancel?
Month-to-month agreements are standard. We do not lock clients into long contracts because a system that's working pays for itself. If you want to leave, you can. We will cover the full terms on the call.
15 minutes to find out your number. No obligation after.
Book a 15-Minute Call AuditJRZ Consulting Solutions collects only the information you voluntarily provide when booking a call through Calendly: your name, phone number, and email address. This information is used solely to schedule and conduct your consultation call. We access this booking information only to schedule and conduct your consultation call.
We do not sell, share, or distribute your personal information to third parties. Calendly's own privacy policy governs data collected through their booking platform.
Questions? Contact us at jrzconsultingsolutions@gmail.com.
Services provided by JRZ Consulting Solutions are offered on a month-to-month basis unless otherwise agreed in writing. No long-term contract is required.
Results vary by business. We do not guarantee specific revenue outcomes. The revenue estimates provided during consultations are illustrative and based on information you provide — actual results depend on your call volume, conversion rates, and business operations.
The client is solely responsible for all business decisions and operations. JRZ Consulting Solutions provides a call capture and notification service only.
Questions? Contact us at jrzconsultingsolutions@gmail.com.